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Terms and Conditions

The signing of the Reservations Form by the party leader confirms the acceptance of the terms and conditions set out and shall be binding on the person(s) booking and intending to occupy the premises.

  • No parties of guests who are all under the age of 21 will be accepted.
  • No pets accepted.
  • For the comfort of guests the villa is NON-SMOKING. However, smoking is permitted around the patio area. Please use the ashtrays provided.
  • The villa is registered with the State Authorities and is in full compliance with all relevant legislation.

General

  • The villa is available for occupancy from 1600 hours local time, on the day of arrival if no other guests are departing on the same day this may be varied.
  • Departure time is 1000. This may be extended by prior agreement.
  • Smoke detectors are fitted around the villa. Tampering with detectors will result in a deduction of £35/$55 from your security bond, and is an offence.
  • All local telephone calls are free. All other outgoing calls are charged as taken.
  • All bed linen and towels are provided for your needs with the exception of beach towels.

Payment Details

  • A non-refundable deposit of £150/$240 per week booked is to be sent with your completed Reservation Form. A receipt and confirmation of your booking will be sent to you when the cheque has been cleared.
  • Payment of the balance is due 8 weeks prior to your arrival date.
  • A £150/$240 per week security deposit if payable two week prior to villa occupancy.

Security/Breakages Bond

  • The villa front door key must be left in its security box each time you leave the property. The loss of the door key will result in a charge of £150/$240 from your security bond.
  • You will be provided with one key for the villa. In the event that you lock yourself out, you are to phone the Management Company immediately and they will allow you re-entry into the villa. However, you will incur a small charge for their services depending on the call out time (£15/$25 in office hours and £65/$100 out of office hours).
  • You are held responsible for any damage or breakages the may be caused to the property, its contents and for any items in the inventory during your stay. All damages and faults caused or found at the home must be reported to out Property Management Company at the earliest opportunity. Damages may include additional cleaning costs for spills, stains etc.
  • We reserve the right to retain the security deposit (in part or full) to cover breakages, damage or non-return of the key. Receipt for repairs/replacements will be provided in the unlikely event that such retention of the security bond is required.
  • We reserve the right to pursue a quest for recompense for any and all damages caused which may exceed the value of the security bond within 14 days of being served notice of this.
  • Florida has a sub-tropical climate and care must be taken with food that is left uncovered. Apart from spoiling and contaminating, food left uncovered can attract insects very quickly. Any added costs for pest control services incurred from lack of care in this respect may be passed to you.

Cancellation

  • In the event that you need to cancel the following conditions will apply:12 weeks or more prior to departure - 20% of the total cost, 8 weeks or more prior to departure - 50% of the total cost, less than 8 weeks prior to departure - 100% of the total cost.

Please ensure you have travel insurance to cover your losses if cancellation is due to an insured event beyond your control resulting in financial loss.

Liability

  • We, nor our Management Company accept liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of use of the pool, spa or/and villa. It is your responsibility to ensure that children are always supervised properly in and around the pool and villa.

Force Majeure

  • We, nor our Management Company will accept no responsibility, or be held liable in respect of damage or change caused by force majeure, e.g industrial action, floods, closure of airports, weather conditions or other events beyond our control.

Complaints or Dissatisfaction

  • In the unlikely event of a complaint during your stay please contact the Management Company immediately. If the matter cannot be resolved you should contact us, in writing, within 14 days of the end of your rental period.